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Desert Tickets Policies

 

Terms and Conditions

  • Once we receive payment from the customer, there are absolutely NO refunds or exchanges for any reason, unless event is cancelled (see below). There are no exceptions.  We are not responsible for any other costs you may incur to see a cancelled show, including food, travel, lodging, etc..
  • Tickets for postponed and/or rescheduled events will be valid for the new date, and are non-refundable and non-exchangeable.
  • In some cases for orders over $900, we may require an authorized signature to process your order, via a credit card authorization form that we will provide.
  • We reserve the right to upgrade any order at no additional charge to the customer.
  • All ticket prices are in U.S. dollars.
  • Ticket price and availability are subject to change.
  • Ticket price is guaranteed at the time your order is confirmed, via phone, email, or fax from us.
  • A confirmation receipt will be issued upon full payment.
  • We are not responsible for lost or stolen tickets. We cannot re-print lost or stolen tickets, as we are not affiliated with any venue or box office. Tickets are like cash, take care of them!
  • If a show is cancelled and not rescheduled, client receives a full refund of the purchase price.  This includes the ticket face value, AND the service and handling fee (amount over face value.)  Client must return the tickets to Desert Tickets within 5 days of the cancelled event in person, or via certified mail.  Desert Tickets does not pay for the shipping costs to return the tickets to us.
  • Desert Tickets is not responsible for any consequential or incidental damages including transportation and hotel related to travel to a cancelled event.  Customers accept all customary risks associated with Live entertainment.

Delivery

  • We will deliver your tickets to you as soon as possible; delivery may be delayed due to ticket availability from our sources.
  • Most tickets will be shipped out at time of payment.  In some cases, delivery may be delayed if we are waiting to receive your tickets from one of our vendors.  We will always keep you informed of your expected delivery date in these situations.
  • There will normally be a reasonable delivery fee added to your transaction to cover FedEx or other courier fees.
  • If not hand delivered, all tickets are shipped via FedEx.

 

Desert Tickets
4444 W Russell Rd., Suite F
Las Vegas, NV 89118
702-269-3249

 


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